Benefits

We store our customer details and visit plans in an excel document or paper book.
We schedule engineers by putting visits in their outlook calendars or on a whiteboard
We complete service by visiting the site and writing all details on a notepad
We miss assets because we don’t have a list of where they all are.
We type up the paper copy into an excel document or photo the worksheet to send over to the client, coffee cup stain and all
We don’t have a record of where every extinguisher we service is
We can’t tell you how many extinguishers we replace every year or what we are due to replace in the next year
We cannot tell our clients all they own or what they have where
We may not fully comply with BS 5306-3 2017 when we complete a service
We don’t get paid on time because we don’t know when we have fully completed a job
Clients are unhappy because we miss extinguishers and other equipment or issue poor copy paperwork.

All client detail is centrally managed and updated in a database, including scheduling jobs and rescheduling next years’ service
Engineers get the jobs sent to their mobile app and you can see how much work they have completed
All life safety and security equipment are barcoded and stored in the database, you scan the barcode and click service and the service is done
The completed report includes a certificate for the client, a printable record for the logbook, and it's all emailed automatically at the end of the service.
We can tell a client all the detail about any extinguishers they own, including service and replacement date and even a picture of it if you want.
Reports can be generated to advise how many extinguishers are to be replaced in a set period for budgeting or purchasing needs.
Clients can be given a login to your database to see their own data, offering them a complete electronic logbook of their asset record.
You can track engineers completing jobs and even track down to the minute and location when they service each extinguisher.
The entire system from start to finish installs confidence in the job you are completing and the paperwork upon completion is professional and fully compliant with BS 5306-3 2017.